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Can I cancel my order?

You can cancel your order before your order status shows your order has been dispatched.

If you have an account with Samsung.com:

- Log into your account
- Select 'MY SAMSUNG'
- Select 'Shopping Support'
- Select 'Order' which will display a list of all your orders
- Click on the 'Cancel' button which is displayed against the relevant order

If you do not have an account with Samsung.com:

- Select 'MY SAMSUNG'
- Select 'Shopping Support'
- Select 'Order'
- Enter your order number and email address
- Click on the 'Cancel' button which is displayed against your order

Alternatively email our customer service team who will happy to make the arrangements for you.

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