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Can I track the progress of my order?

Yes you can.

If you have an account:

- Login
- Select 'MY SAMSUNG'
- Select 'Shopping Support'
- Select 'Order'

The status of your order is displayed on this page.

If you do not have an account

- Select 'MY SAMSUNG'.
- Select 'Shopping Support'
- Select 'Order'.

Enter your order number - you will find this in the Confirmation email sent to you after your order was placed

Enter the email address which was entered when you placed the order
The status of your order is displayed on this page.

Delivery tracking is only available if the delivery method is either Parcel or Express.

Alternatively your order acknowledgement and order confirmation email will contain a tracking button.

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