Contact Us

Is this a standalone item or will I need something else to make it work?

When you view a product in, compatible items will display on that product's page as 'Accessories / Compatible Products'. However, if you do have a question about compatibility there are a couple of ways to contact us:

1) You have an account with

If you have created an acccount with

- login to your account
- Select 'MY SAMSUNG'
- Select 'Shopping Support'
- Select '1:1 Q&A'

Click on the 'Ask a Question' button on the right side of the screen and type in your question. Your question will be put to one of our customer support team who will endevour to answer your query within 24 hours. You will receive an email notification when your question is answered.

2) You do not have an account or prefer to call

If you do not have an account, or you prefer to call, you can contact us on 0330 726 7467 (0330 SAM SHOP) and talk to one of our customer support team who will be happy to help.

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